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Jacqueline Smith has had an extensive career in various roles related to systems management, project management, and customer success. Their most recent role is the Systems Manager at InsureLine Brokers Inc. Prior to this, they held positions at Softlanding Solutions Inc., Orderbot Software Inc., Waypoint Insurance Services Inc., InsuranceCentres (now Waypoint Insurance), Western Financial Group, ProWeb Insurance Software Inc., and Comox Valley Insurance. They obtained a Business Administration Certificate in Office Management and Supervision from Mt. Royal University and Thompson River University. Their career showcases a strong background in insurance, systems management, and project management.