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Diana Barbash, CPCU, CIC, ARM, CRIS, RPLU, is a Senior Consultant at ITS - Insurance Technology Services, specializing in business analysis for insurance clients in the implementation of policy administration systems since May 2022. Prior to this role, Diana served as a Business Integration Specialist and Director at FCCI Insurance Group from September 2002 to June 2021, where responsibilities included overseeing process improvements and developing business requirements for various projects, as well as defining project scope and conducting cost-benefit analyses for underwriting systems. Earlier in Diana's career, from October 1986 to June 2002, roles at CNA Insurance encompassed Assistant Vice President of Corporate Underwriting, focusing on developing business insurance strategies and operational analysis, and Underwriting Consultant, directing profitability in the Commercial Wholesale Industry segment.