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Aakash S. has an extensive work experience spanning over several companies and diverse roles. Most recently, they served as the Chief Product Officer at ICBL, where they successfully increased company revenue by 10% and reduced technology cost by 41% through product innovation and digital transformation. Prior to that, they held the position of Senior Vice President, Head of Operations at Oxygen, where they achieved significant improvements in customer experience and operational efficiency. Aakash also held leadership positions at Green Dot Corporation, Amazon, and Citi, where they excelled in driving operational excellence and customer satisfaction. Earlier in their career, they gained valuable experience at Shaw Industries and Acuity Brands Lighting. Overall, Aakash has showcased strong expertise in operations management, customer experience, and driving organizational growth and efficiency.

Aakash S. earned a Masters in Business Administration from Kennesaw State University - Michael J. Coles College of Business from 2007 to 2009. Prior to that, Aakash completed a Bachelor of Science in Industrial Engineering from Southern Polytechnic State University from 2001 to 2006. Aakash also holds several additional certifications, including "Generative AI for Business Leaders" and "Generative AI for Product Managers" from LinkedIn in 2024, "Product Management: Building a Product Strategy" from LinkedIn in 2023, "Design Thinking Leader" from IDEO in 2015, "Process Master - Customer Experience Management" from bpgroup.org in 2011, and "Lean Six Sigma Black Belt" from Shaw Industries in 2008.