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Raúl Castro Pérez

Key Account Manager (KAM) at Insurama

Raúl Castro Pérez has a diverse work experience spanning different industries. Raúl currently works as a Key Account Manager (KAM) at Insurama since 2021. Prior to this role, they spent a decade at Phone House España, where they held multiple positions. From 2016 to 2020, they were a Supervisor de zona, responsible for remote work support, staff management, and the implementation of workflow improvements. From 2013 to 2016, they worked as a Técnico de telefonía móvil (Samsung), managing a dedicated repair workstation, handling customer service and sales, as well as repair, billing, and quality control. From 2010 to 2013, they worked as a Técnico informático, providing in-person and remote repair and support services, post-sales customer support, and product sales.

Prior to Phone House España, Raúl worked at El Corte Inglés from 2009 to 2010 as a Supervisor de venta de comunicaciones, handling personal management and sales of Vodafone and independent telephony products. Additionally, they assisted in the transition from in-house management to outsourced subcontracted sales of communication contracts. From 2006 to 2009, they worked at La Mandragora as a Gestor de cuentas, asesoramiento decorativo, involved in computerized decoration projects, sales of furniture to construction companies and restoration projects, and providing training to sales staff.

Raúl started their career at Inditex in 2004, where they served as a Vendedor Coordinador tienda, coordinating sales in the store.

Raúl Castro Pérez's education history can be summarized as follows:

From 1991 to 1993, Raúl attended Colegio San Miguel Adoratrices, where they pursued a degree in Formación Profesional de Grado Medio, specializing in Auxiliar administrativo y secretariado, general.

Following this, from 1993 to 1997, Raúl enrolled at Universidad de Málaga, where they studied Informática and obtained a degree in Formación Profesional de Grado Superior.

In 1998, Raúl joined SAFA Icet for their Ciclo Formativo de Grado Medio degree in Tecnología/Técnico de ingeniería eléctrica, electrónica y de comunicaciones, which they completed in 2000.

From 2000 to 2003, Raúl pursued a Maestría degree in FP3 Informática y Telecomunicaciones at SAFA Icet Málaga.

From 2010 to 2012, Raúl attended Politénico Jesús Marín, where they completed their Ciclo Formativo de Grado Superior in Tecnología informática/Tecnología de sistemas informáticos.

In addition to their formal education, Raúl obtained various certifications throughout their career. These include certifications in Microsoft Excel (obtained in July 2020) from ALKU GESTION DE FORMACION, S.L, 7 Hábitos de las Personas Altamente Efectivas (obtained in May 2018) from FranklinCovey, and Navieros, Negociación y Resolución de Conflictos (obtained in 2018) from Gamelearn, among others.

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