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María Alejandra Ramírez Campos is an accomplished Proposal Writer at Conduent since June 2016, where responsibilities include addressing customer inquiries related to billing, sales, and services, while effectively analyzing and adapting company policies to meet customer needs. As an English as a Foreign Language Specialist and TOEFL Trainer at Instituto Guatemalteco Americano since September 2010, María has excelled in project coordination and lesson creation for diverse student demographics, enhancing the learning experience through innovative online methods. María holds a Master in Project Management from ESI School of Management (2022-2024), a Bachelor of Science in Linguistic Sciences from Universidad de San Carlos de Guatemala (2010-2015), and an Associate Degree in Translation and International Correspondence from the same institution (2010-2013). Additionally, María completed a Teacher Training Course at IGA in 2011 and is a sworn Spanish-English/English-Spanish translator as recognized by the Ministry of Education since 2015.