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Apple Li is a seasoned professional with extensive experience in business office management within the healthcare sector. Currently serving as the Manager of the Business Office at the Institute of Mental Health since August 2018, Apple Li leads a team responsible for processing financial assistance claims and overseeing daily operations in accordance with Ministry of Health policies. Prior experience includes roles as Assistant Manager and Senior Executive at Concord Healthcare Singapore Pte Ltd, where Apple Li updated business office frameworks and managed insurance claims submissions, as well as a Senior Executive role at Parkway Hospitals Singapore Pte. Ltd., handling payment processes and reporting. Educational qualifications include a Bachelor of Arts in Business & HRM from Coventry University and a Diploma in Hospitality Management from Temasek Polytechnic.