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Brian Stone has held various roles throughout their career. Brian is currently working as the VP of Customer Experience at Instinct Science, where they lead post-sales customer experience efforts with a focus on improving software for the veterinary industry. Before joining Instinct Science, Brian served as the VP of Revenue Operations and later as the VP of Customer Success at SafeSend. Prior to that, they worked at FairWarning - An Imprivata Company in multiple roles, including Senior Vice President of Customer Success, Vice President of Customer Success & Account Management, Director of Sales & Customer Success, and Manager of Customer Success. Brian also has experience as a Sales Account Executive at Vitera Healthcare Solutions and as a Senior Sales Executive at Orthotic & Prosthetic Centers. Brian started their career as an Account Executive at PSS World Medical, Inc. and was involved in improving fraternal housing for membership at Lambda Chi Alpha. Overall, Brian has a diverse background with a strong focus on customer success and revenue operations.

Brian Stone attended Sierra Community College from 1999 to 2001, where they obtained an Associates Degree. During this time, their field of study is not specified. Brian then enrolled at the University of California, Davis from 2001 to 2003, pursuing a degree in Organizational Studies with a focus on Sociology, Communication, and Economics. In 2012, Brian Stone obtained HITECH HITPro Certification, specializing in Practice Workflow Redesign & Information Management and Implementation Support within the domain of Health Information/Medical Records Technology/Technician.