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Andrew Pickford is an experienced Information Services Manager at Instem since November 2020, responsible for leading a team of systems administrators and engineers and overseeing internal infrastructure. Previous roles include System Administrator at IAE, IT Support Specialist at M&M Information Technologies, and Senior Support Engineer, where Andrew supported customers and installed Windows network systems. Early career experiences include positions at Vodafone and Phones4U in telesales, as well as roles in IT management and administration at Keelys LLP Solicitors, Dalehead Foods, Workplace PLC, and Harrison Engineering. Educational qualifications include an HND in Business Information Technology from Staffordshire University and a BTEC National Diploma in Computer Studies from Stoke on Trent College.