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Shannon Norris has a diverse work experience spanning multiple roles and companies. Shannon is currently working as a Sales Manager at Instawork starting in June 2021. Prior to that, they worked at Postmates Inc. from 2018 to 2021, starting as an Account Executive and moving up to become a Senior Sales Manager. Shannon also held the role of Sales Manager during this time. Before joining Postmates Inc., Shannon worked at Sears from 2012 to 2017, taking on roles such as Capacity Analyst, Routing Team Lead, and Route Specialist.

Shannon Norris obtained an Associates Degree in Social Sciences from American River College in 2015. In addition to their degree, they have also received certifications as a Classroom Facilitator, Lean Six Sigma Yellow Belt, and Transition to Leadership from the Sears Holdings Corporation. The specific months and years when they obtained these certifications are not provided.