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Roberta MariÈ™ is an experienced customer support professional with a background in community management, translation, and commercial roles. Currently serving as a Customer Support Agent at Instapage since July 2021, Roberta excels in responding to inquiries and resolving customer issues with professionalism. Prior experience includes a role as Community Manager at Toluna, where responsibilities involved managing panelist support through Zendesk, user testing, and fraud checks. Roberta's educational background includes a Master's degree in Language Interpretation and Translation and a Bachelor's degree in Applied Modern Languages from West University of Timisoara, complemented by earlier vocational training in accounting and bookkeeping.