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Khanh Pham is a Retailer Customer Success Manager at NielsenIQ, overseeing the engagement of 10 corporate retailers since August 2021. Previously, Khanh held the position of Performance Executive at Mindshare, where success in optimizing digital media campaigns resulted in achieving 100% of KPIs and a significant reduction in reporting hours through automation. As an SEO Intern at Exotic Voyages, Khanh successfully converted a substantial portion of organic leads into sales and increased website traffic. Additionally, Khanh co-hosted networking events for Startup Grind in Hanoi, attracting industry leaders and fostering connections among entrepreneurs. Khanh's academic background includes an MSc in E-Business from Newcastle University, a BA (Hons) in International Business Management from Northumbria University, and a BTEC HND in Business from the National Economics University in Vietnam.