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Elizabeth Ferrall-Nunge is a seasoned professional with extensive experience in design and research, currently serving as the Sr. Director of Design at Instacart since July 2020, where responsibilities include overseeing Connected Stores and Shopper design initiatives. Prior to Instacart, Elizabeth held multiple key positions at Twitter from February 2012 to April 2020, culminating as Sr. Director of Research, focusing on generating insights across diverse products and audiences. Elizabeth's career also includes significant tenure at Google from July 2007 to January 2012, where progressive roles in user experience research contributed to deep expertise in understanding customer needs. Academic credentials include a B.S. in Computer Science and Human-Computer Interaction, with a Business Administration minor from Carnegie Mellon University.