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Shair Ali is an experienced professional in customer service and operational management, currently serving as a Customer Service Representative at InstaCare since August 2022. Prior to this role, Shair worked at Airlift Technologies from October 2019 to July 2022, where responsibilities included serving as a Rider Compliance Specialist, managing fraudulent rider activities, and enhancing customer experience as a Team Coach. Previous positions at Airlift also included Live Ops Lead, overseeing warehouse operations, inventory management, and payroll tasks, as well as Compliance Specialist, addressing and resolving fraudulent activities related to rider customers. Earlier in 2020, Shair was a Rider Supply Associate at Trukkr for a brief period.