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Rosalie Byrnes is a Senior Technical Writer at Instabase, with experience in API and SDK documentation, AI Hub Converse, and various policy updates. Prior roles include Senior Technical Writer at Unqork, where leadership in the Platform workstream involved documenting and QAing features. Additionally, Rosalie has worked as a self-employed writer and consultant, a marketing copywriter at Ad Army Group Marketing Services, and a Native English Teacher in South Korea. Other positions include research-related roles at Symbiotica LLC, TellSpec Inc., and the University of Ontario Institute of Technology. Rosalie holds a Technical Writer Graduate Certificate from Algonquin College, a Bachelor’s Degree in Health Sciences from McMaster University, and a TESL Canada Diploma.