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Cyle Balane, CLSSBB, currently serves as the Senior Manager for Workforce Management Data Analytics and AI Implementation at Inspiro, a position held since June 2023. Prior experience includes roles as Workforce Management Data Analytics and RPA Manager at Sitel Group and several positions at TELUS International Philippines, including Senior Workforce Resource and Capacity Planner and Global Supervisor. Cyle's extensive background in workforce management spans over a decade at VXI Global Solutions, LLC, where titles included Training and Development Officer, Supervisor, Scheduling and Capacity Planning Analyst, and Realtime Analyst. Early career experience also includes a Sales Associate position at NCO Group. Cyle completed education at AMA University.