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Kat Umeh is currently the Director, International Consumer Insights & Research at Inspire Brands. Prior to that, Kat held various roles at Delta Air Lines, including Manager of Experience Research & Insight, Senior Analyst of Customer Experience, and Associate Analyst of Customer Research & Insights. Kat has experience in directing research projects, analyzing customer data, and shaping marketing strategy. Kat also has a Master of Business Administration from UNC Kenan-Flagler Business School and a Bachelor of Arts in Chinese Language and Culture and Marketing from Washington University in St. Louis.