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Christian Marione Villena is an experienced professional who has worked in various customer support and operations roles at companies like Inspectorio, First Advantage, kgb, and HSBC. With a background in Mass Communication/Media Studies and a Bachelor of Laws degree, Christian has extensive experience in client relationship management, quality assurance, and customer satisfaction. Christian has excelled in roles such as Customer Success & Support Operations Analyst, Senior Customer Support Lead, Client Services Manager, and Special Agent. Christian's expertise includes conducting quality assurance for communication, handling client relationships, and providing feedback and coaching to meet set standards.