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Iwona G. is a highly experienced billing and customer service professional with a robust background in various administrative roles across multiple industries. Currently serving as a Billing Analyst at Insite Energy since January 2023, Iwona is responsible for managing over 50 billing schemes and ensuring accurate and timely billing processes. Previous experiences include positions as a Contracts Co-Ordinator at CDW UK, where Iwona handled contract management and documentation, and as a Service Account Administrator at Industrial Cleaning Equipment Ltd, focusing on customer onboarding and order management. Earlier roles include responsibilities at DirectLinc, SAGE Publishing, and National Express LTD, encompassing customer support, order processing, and team management. Iwona holds an Associate's degree in banking and commercial bookkeeping, as well as a degree in Business Economics and office administration from ZSE im. A. i J. Vetterów in Lublin, Poland.