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Christopher De Leon is a Senior Business Analyst at Insignia Financial, specializing in technology uplift for defined benefit products since February 2022. Key responsibilities include gathering business requirements, creating JIRA epics, and managing stakeholder feedback. Prior experience includes roles as Senior Business Analyst at NAB and MLC Australia, where responsibilities encompassed providing information to advisors and clients, as well as creating training materials and redesigning contact center processes. Christopher also worked as a Financial Advisor at National Sterling, developing financial plans for clients. Early career roles include Service Assistant at Target and Mail Sorter at Australia Post. Christopher holds a Bachelor of Accounting/Bachelor of Finance from La Trobe University and several certificates in warehousing and transport logistics.