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Tamara F. is an experienced customer support professional currently serving as the Customer Support Team Lead at Insightful since December 2021. Prior to this role, Tamara held various positions at Price2Spy from September 2018 to November 2021, including Customer Relations Team Lead, Senior Support Supervisor, Junior Support Supervisor, and Customer Support Specialist, focusing on B2B client communication, software navigation support, account setup, troubleshooting, and offer preparation. Tamara holds a Bachelor's degree in Scandinavian Languages, Literatures, and Linguistics from the University of Belgrade Faculty of Philology, completed in September 2017.