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Ebony I. is an experienced administrative professional, currently serving as Administrative Specialist II for the DHS CIS Ombudsman at Insight Technology Solutions since July 2018. Previous roles include Robot Operation Support at Starship Technologies, Correspondence Lead-DHS USCIS and General Clerk II at Dextera Corporation, Benefits Verification Specialist at Lash Group, Customer Service Representative at MTM, Inc., and Operations Support at Google. Earlier in the career, Ebony worked as a Retail Merchandise Specialist and Sales Associate at Macy's. Ebony I. holds a diploma from Montgomery Blair High School, graduated in 2008.