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Melissa Lloyd, M.A., is a seasoned professional in recruitment and human resources, currently serving as a Senior Technical Recruiter at Inserso since November 2013. With a robust history in HR roles, Melissa previously worked as a Human Resources Consultant at Coventry Health Care, where over 300 staff were successfully recruited for various positions, and as Human Resources Director at The Center for Counseling & Consultation, emphasizing employee relations and compliance. Educationally, Melissa holds a Board Certified Master Mental Health Coach certification, a Master of Arts in Organizational Management & Leadership with a focus on HR, and a Bachelor of Science in Social Sciences/Social Work, complemented by extensive experience in coaching, mentoring, and strategic HR initiatives across different organizations.