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Joanna Chen is a seasoned professional with extensive experience in client success and business development. Currently serving as a Client Success Manager at InQuartik, Joanna focuses on enhancing customer satisfaction and assisting IP/legal professionals in leveraging company applications. Prior to this role, Joanna held positions as a Client Success Executive at InQuartik and as a Freelance Project Manager at CommonWealth Magazine Group, where a CSR initiative was successfully implemented. Earlier roles include Senior Business Development Executive at Euromonitor International, Sales Consultant at Dun & Bradstreet, and Marketing Specialist at Willis Towers Watson. Joanna earned a Bachelor of Arts in Public Relations, Advertising, and Applied Communication from Kun Shan University.