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Samantha is a skilled professional with extensive experience in customer service and finance, currently serving as a Customer Experience Specialist at InPost UK since May 2021. Prior to this role, Samantha held various positions, including Customer Service Team Manager and Senior Team Manager at Sitel, as well as an Accounts Assistant at MDL Marinas Ltd. Additional roles include a brief tenure as a COVID-19 tracer at Public Health England and experience in accounting and customer service at multiple companies such as SMS Group, Southampton Marine Services, and GARDINER GRAPHICS GROUP LIMITED. Samantha's educational background includes an NVQ Level 3 in Accounting and Finance from Plymouth Marjon University and 11 GCSEs from St. Guthlac's School.