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Richard N. Couillard, RPh has extensive work experience in the pharmacy industry. Richard N. is currently working at Inovalon as a Senior Principal Product Manager, where they bring more than 15 years of experience in clinical pharmacy, regulatory compliance, and user support to the pharmacy software product innovation team. Richard N. collaborates with various teams and uses market feedback to define requirements and develop innovative solutions.

Prior to their role at Inovalon, Richard worked as a Product Strategy and Innovation Consultant for Inovalon at PRO Unlimited. In this role, they provided expertise and consultative services for general and specialty pharmacy practices, clinical pharmacist product use, regulatory compliance, and market analysis. Richard N. collaborated with different teams to support product enhancements and new product offerings.

Richard also has experience working at CVS Pharmacy as an Immunizing Pharmacist, where they provided support for COVID-19 vaccine administration.

In their earlier work experience at Optum, Richard held multiple roles including Director of Business Process - Business Innovation and Operations Support. Richard N. managed software system transformations, upgrades, and maintenance, and led cross-functional teams to advance strategic initiatives. Richard N. also served as the Director of Specialty Pharmacy Practice and Director of Specialty Pharmacy Operations, where they standardized pharmacy practice activities, managed pharmacy software systems, and directed operational teams.

Overall, Richard N. Couillard, RPh brings a wealth of experience and expertise in pharmacy operations, software product management, and strategic innovation.

Richard N. Couillard, RPh obtained a Bachelor of Science (B.S.) degree in Pharmacy from the University of Rhode Island. Richard N. has also acquired additional certifications, including Cultivating Cultural Competence and Inclusion from LinkedIn in 2022, APhA Pharmacy-Based Immunization Delivery Certification from the American Pharmacists Association in 2021, Basic Life Support (BLS) from the American Heart Association in February 2021, Maine Administration of Drugs and Vaccines from the Maine board of Pharmacy, Maine State Pharmacist License from the Maine Board of Pharmacy, and Massachusetts State Pharmacist License from the Massachusetts Board of Registration in Pharmacy.