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Joseph Grundtner has extensive experience in business analysis and technical support spanning over a decade. Currently serving as a Senior Business Analyst at Inovalon since April 2015, Joseph manages defect life cycle processes and oversees defect and enhancement planning for healthcare applications. Prior experience includes roles such as Technical Support Specialist II at Experis, where project management and technical support were key responsibilities, and Lead Information Technician at PDS Communications, where Joseph led a team in hardware installation for Wells Fargo Bank branches. Joseph began the career as a Student Technician at the University of Saint Thomas, where data analysis skills were developed. Joseph holds a Bachelor of Arts degree in Philosophy and Psychology from the University of St. Thomas, earned in 2009.