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Shaunda Gordon is a seasoned professional with extensive experience in change management, customer negotiations, and operations. Currently serving as a Change Management Analyst at Innovit since June 2021, Shaunda guides the adoption of the Project Change Management Framework and provides support for departmental changes. As the owner of Brinkley Street, a Botanical Self Care Store, Shaunda focuses on promoting beauty and relaxation through curated self-care products. Previous roles include Customer Financial Negotiator at Beyond Finance, Inc., where Shaunda implemented operational improvements and supervised team training, and Director of Operations at Rover Oaks. Shaunda's career began as Office Manager at The Wright Firm after earning a Bachelor of Science in Psychology from the University of Phoenix.