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Ashwin Richard Pais is an Automation Engineer at Innovative Technology Ltd since January 2023, with prior experience as an Assistant Technology Consultant at the University of Salford for the North of England Robotics Innovation Centre from October to December 2022. Ashwin's background includes a significant tenure at Citrix from August 2017 to September 2021, where roles included Technical Support Priority Engineer and Technical Support Engineer, providing support for various Citrix products such as Citrix Cloud and Virtual Apps and Desktops. Ashwin also served as an Associate Technical Support Engineer in both frontline and chat support capacities. Educational achievements include a Master’s degree in Robotics and Automation Engineering from the University of Salford and a Bachelor's degree in Electronics and Communications Engineering from N M A M Institute of Technology, NITTE, completed between 2014 and 2017.