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Terica Toliver is the current Senior Director of Therapy Performance at innovaTel. Prior to this, they worked as a Teletherapist at Amwell from August 2014 to December 2019. Toliver has also worked as a Behavioral Utilization Review at BCBSLA from August 2014 to April 2020. Terica has also worked as a Child Therapist & Forensic Interviewer at Child Advocacy Services CASA and CAC from May 2010 to August 2014.

Terica Toliver has a Masters of Social Work from Louisiana State University with a focus in Clinical/Medical Social Work. Terica also has a Bachelor's degree in Social Work from Southern University and Agricultural and Mechanical College at Baton Rouge.

Their manager is Jonathan Evans, President, CEO, & Founding Partner. They are on a team with Lauren Lashbrook - Director, Strategic Partnerships, Jordana Bernard - Chief Compliance Officer, and Mia McNeil - Director, Nurse Practitioner Performance.