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Fouad El Baraka is an experienced IT professional with a strong background in servicedesk support and ICT services. Currently serving as a Servicedesk Medewerker at Innovam since March 2021, Fouad has also held multiple positions in the field, including roles at OGD ict-diensten, Youké, the Universiteit van Amsterdam, the Gemeente Veenendaal, and KNAW - Koninklijke Nederlandse Akademie van Wetenschappen. An educational foundation in information and communications technology was established at Hogeschool Utrecht and ROC ASA ICT Academie, culminating in a level 4 certification in ICT management.