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Daniel Mohan is an experienced Information Technology professional currently serving as the Information Technology Service Delivery Manager at InnovAge since May 2024, focusing on aligning IT services with business needs and optimizing customer satisfaction. Previously, Daniel held the position of Service Operations Manager at Renewable Energy Systems Americas Inc., where effective strategies transformed a struggling Service Desk team into a high-performing unit. Daniel's career also includes roles as a Systems Administrator and System Engineer at Xcelitek, llc, and as an Operator in the Network Operations Center at TransFirst, demonstrating expertise in IT service management, incident handling, and technical support across various platforms. Daniel holds an Associate of Science degree in Computer and Information Systems from Front Range Community College.