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Francisco Saldana is an experienced IT service delivery and management professional with a robust background in coaching and technology services. Currently serving as a Volunteer Leadership and Management Coach at Braven since October 2022, Francisco focuses on developing professional skills in college students, particularly in STEM career choices, interview preparation, resume writing, and networking. In parallel, Francisco has been the IT Service Delivery Manager at InnerCircle Technology Advisors Inc. since June 2022, leading service delivery for clients in the financial sector. Previous roles include Technology Service Delivery Manager at Tabush Group, Client Manager and Project Manager at Charter Technology Solutions, and various positions at Columbia University, culminating in Sr. Technology Services Specialist. Francisco's education includes a Master of Science in Technology Management from Columbia University and a Bachelor of Arts in Physics from Hunter College, with concentrations in computer science and mathematics. Additionally, Francisco served as a Corporal in the United States Marine Corps, gaining valuable leadership and teamwork skills.