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Rich Sutton began their work experience in 2002 with various companies, where they held various roles until 2010. In 2010, they joined Old Dominion University as an Assistant Field Hockey Coach, where they mentored players, organized practices, and led recruiting efforts. Rich worked in this role until 2013 when they joined Wake Forest University as an Associate Head Coach, contributing to player recruitment, team-building, and scouting. In 2020, Rich Sutton joined Inmar Intelligence as a Business Analyst in Client Relations.

Rich Sutton obtained a Bachelor's degree in Public Policymaking and Administration from the University of Birmingham, where they studied from 1995 to 1998. In addition, they hold a Lean Six Sigma Yellow Belt Certification from Inmar Intelligence, which they obtained in October 2021.