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Jose Ramirez has extensive experience in IT operations and service delivery, currently serving as IT Operations Manager and previously as IT Service Delivery Manager at Beyond Blue since July 2019. Prior experience at Datacom, starting in January 2011, includes roles such as Change Manager, Team Leader for Support Services, Incident and Problem Management Lead, Incident Manager, and Service Desk Manager. Jose Ramirez holds an Advanced Diploma in Computer Systems Engineering from Chisholm Institute.