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Michael Cokely, MBA, MSL

Technical Account Manager at INKY

Michael Cokely, MBA, MSL has a diverse work experience spanning various roles and industries. Michael is currently working as a Technical Account Manager at INKY Technology since July 2022.

Prior to this, Michael worked at Liberty Mutual Insurance where they held multiple roles. Michael started as a Systems Administrator in August 2010 during a period of organizational transition and successfully contributed to the resolution of incident tickets, leading to a significant reduction in closure time. Michael then advanced to the position of Senior Systems Administrator and later became a Principal Systems Administrator, where they coordinated and mentored a team of junior administrators and contractors. As a Principal End User Technology Engineer, they designed and implemented global initiatives related to email security, such as DMARC implementation and graymail/anti-spam controls, resulting in the elimination of millions of unwanted emails. Michael'sresponsibilities also included maintaining compliant operations and meeting SLA requirements.

Before joining Liberty Mutual Insurance, Michael worked as an IT Manager at Fusion Trade for a brief period in 2010. Michael also served as an IT and Operations Manager at Copanion, Inc., where they started as a Windows Administrator and quickly expanded their role to include strategic, financial, and operational planning. Michael gained valuable experience in defining and disciplining operations for a start-up company, managing IT infrastructure, security, and operations, and leading policy development and regulatory compliance efforts.

Michael's earlier experiences include working as a Senior NOC Engineer at EveryNetwork and as a Wireless Network Engineer/Vendor Relations Manager at SRA International. At SRA International, they played a key role in managing vendor/partner relations and product demonstration lab for the Wireless Integration Services Team. Michael also contributed to client-facing projects as a subject matter expert in wireless technologies, developed wireless deployment strategies, and provided advisory and consultation services.

Michael began their career as a WLAN Help Desk Engineer at ICOA in May 2004.

Overall, Michael Cokely has demonstrated expertise in technical account management, systems administration, email security, IT management, and wireless technologies throughout their career.

Michael Cokely, MBA, MSL has a diverse education background. Michael pursued a Bachelor of Science (B.S.) degree in Information Technology from the University of Massachusetts Lowell from 2009 to 2012. Following this, they attended Suffolk University - Sawyer Business School from 2014 to 2016, where they earned their Master of Business Administration (M.B.A.) degree with a concentration in Finance.

In 2021, Michael embarked on further academic pursuits and enrolled at Wake Forest University School of Law, specializing in Business Law & Compliance. Michael is currently pursuing a Master of Legal Studies degree and is expected to complete it in 2023.

Additionally, Michael has obtained several certifications to enhance their skill set. In November 2020, they successfully completed the DevOps Foundations certification from LinkedIn. Michael also completed Microsoft Power Automate Essential Training from LinkedIn during the same period.

With their educational background and certifications, Michael Cokely, MBA, MSL exhibits a strong foundation in both business and legal studies, making him well-rounded in their professional pursuits.

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