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Jim Ippoliti has a diverse work experience spanning over 15 years. Jim is currently the Head of Customer Success at Ingrid since March 2023. Prior to this, they worked as a Customer Success Manager at Ingrid from June 2022 to September 2022. Before joining Ingrid, they served as a Customer Success Manager at Retail inMotion from December 2021 to June 2022.

Jim has a strong background in account management, having worked at Expedia Group from July 2017 to November 2021. During their tenure at Expedia Group, they held various roles, including Key Account Manager, Senior Account Manager for Corporate Chains UK&IRE, and Account Manager.

Prior to their role at Expedia Group, Jim worked at Hostelworld.com, where they served as a Key Account Manager for BENELUX/Scandinavia from January 2016 to June 2017, Key Account Manager for South America from January 2013 to December 2015, Sales Executive from February 2010 to December 2012, and Account Executive from October 2008 to January 2010.

Before transitioning to the travel industry, Jim started their career as a Flight Attendant at Futura Spanish Airline from May 2008 to September 2008, and at Ryanair from December 2006 to April 2008.

Jim Ippoliti attended Dublin Business School from 2014 to 2018, where they pursued a Bachelor of Arts degree in Marketing with Digital Media. Jim'sfield of study focused on combining marketing principles with digital platforms. Jim also attended the Foreign Languages Institute - L'Aquila, where they studied Spanish, French, and the English language. Additionally, Jim obtained certification as a Zumba Fitness Instructor. Jim holds a certification as a Microsoft Office Specialist (MOS), although the institution and date of obtaining this certification are not specified.