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Robert Wagner has extensive experience in IT service management and delivery, holding various managerial positions in companies such as Ingredion Incorporated, Kaplan, Abanco International, DeVry Inc., Trase Miller Solutions, and Stenograph. With a Bachelor of Science in Secondary Education - Mathematics from the University of Illinois Urbana-Champaign, Robert has successfully managed service desk operations, desktop support, and data center operations, overseeing IT support for internal staff globally and external customers.