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Melissa Simpson (nee Hassan) has extensive work experience in marketing and project management. Melissa has been working at ING Australia since 2017, where they have held various roles such as Marketing Expert Lead - Operations and KYC SME Project Manager. Prior to their time at ING Australia, Melissa worked at Citi from 2013 to 2017, where they held positions such as AVP Marketing Manager - Lifecycle & Spend Engagement, Credit Cards, and AVP Marketing Manager - Segment & Customer Value Proposition. Before that, they worked at Ernst & Young as a Senior Marketing Coordinator from 2011 to 2013. Melissa also gained experience at Thomson Reuters as a Marketing & Events Coordinator from 2009 to 2011 and at Lincoln Group from 2004 to 2009 in the same role. In 2009, they briefly owned their own business, Mel's Cake. Overall, Melissa has a diverse background in marketing and project management roles across various industries.

Melissa Simpson (nee Hassan) obtained a Graduate Certificate in Business, Major International Events Management, from The University of Queensland in 2007-2008. Prior to that, they completed a Bachelor of Business with a specialization in Integrated Marketing Communications, from QUT (Queensland University of Technology) from 2002 to 2004.