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Divine Archer is a skilled IT professional with extensive experience in customer support and technical roles. Currently employed as a Customer Support Technician at Ursus, Inc. since February 2024, Divine previously served as an IT Support Specialist at Infront X and held the position of IT Technician at Next League from November 2018 to June 2023, focusing on enhancing employee experience and maintaining IT system integrity. Earlier experience includes working as a Data Center Moving Technician at Align Communications, where Divine managed high-profile office equipment transitions, and as an Equipment Maintenance Technician at Google, ensuring the functionality of corporate systems. Additional roles include serving as an Assistant Store Manager at Family Dollar, where Divine supervised staff and enhanced customer service. Divine Archer holds a Bachelor's degree in Information Technology from Brooklyn College (2016-2020) and has prior education from St. Francis College (2013-2015).