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Daniel Alm has gathered diverse experience in customer service and technical support, working with various companies such as HCL Technologies Ltd, Webhelp, and Teleperformance. Roles have included IT Service Desk support, customer service for TV box and billing inquiries, and handling complex technical calls. Daniel also possesses freelance graphic design experience, assisting startups with graphic support. Education includes a high school diploma in Graphic and Print Equipment from Viskastrandsgymnasiet.