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Richard Hayes is an experienced Security Solutions Engineer at Infranet Technologies Group, Inc. since January 2016, specializing in identifying and implementing IT security solutions and technology improvements for a diverse client base. Previously, Richard served as a Tier 3 Support Engineer, providing comprehensive support across various applications and technologies in sectors such as health care and retail. Prior experience includes roles as a Fiber Products Technical Operator at Corning Incorporated, where first-level troubleshooting and equipment maintenance were key responsibilities, and as a Computer Customer Specialist at Best Buy, assisting customers with technology-related decisions. Richard began a career in management as an Assistant Manager at Domino's Pizza, overseeing staff and operations across multiple locations. Educational qualifications include a Bachelor of Science in Industrial Technology with a concentration in Information and Computer Technology from East Carolina University and an Associate's Degree in Computer Technology Integration from Cape Fear Community College.