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Francesco Trebbi is an experienced professional in the telecommunications sector, currently serving as Regional Manager EAA - Service Assurance Delivery at Infovista since September 2021, where responsibilities include managing service delivery strategies and enhancing customer satisfaction. Prior to this role, Francesco held several positions at Empirix from June 2015 to January 2022, including Training Director and Customer Coach, and Training Manager, focusing on identifying training needs and developing programs for technical personnel. Earlier career experience includes a Technical Support Engineer role at Empirix and a Training and Professional Services Engineer position at KLabs, where Francesco delivered training on wireless technology and datacom courses. Francesco holds two Master of Science degrees in Telecommunications Engineering from KTH Royal Institute of Technology and Università degli Studi di Modena e Reggio Emilia.