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Jennyta Glenn is a seasoned professional with extensive experience in technical support and software analysis. Currently serving as a Sr. Support Specialist at Info Tech since April 2011, Jennyta excels in analyzing software configurations and assisting with release testing. Prior roles include Sr. Applications Analyst at Bowne / RR Donnelley, where responsibilities encompassed XBRL/XML research and development, quality control, technical support, and training users. Additionally, Jennyta has a foundational background in typesetting and pre-press management from previous positions, including roles at Bowne and BCT College, as well as experience in account reconciliation at First Union National Bank and data entry at Ernst & Young. Jennyta holds an educational background from Shaw University, graduating in 1992.