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Vaibhav Sachdev is a Senior Consultant at Infosys since October 2021, specializing in IT Business Consulting for ITSM, HRSD, and CSM tool implementation on the ServiceNow platform. Prior experience includes serving as a Senior Associate Consultant at Infosys from May 2012 to September 2018, where responsibilities involved delivering IT Service Management solutions globally. Academic credentials include an MBA in Telecom Management from Symbiosis International University (2010-2012) and a B-Tech in Electronics and Communication Engineering from Kurukshetra University (2004-2008). Vaibhav also completed a summer internship at mFino focused on Business Intelligence and Market Analysis for NFC deployment in India. Additionally, participation in summer training at Instrumentation Limited occurred while pursuing an undergraduate degree.