Patrick J. Moggridge, MBA has over a decade of work experience. Their most recent position was as VP, Customer Excellence at InfoSync, starting in February 2023. Prior to that, from 2021 to 2023, they worked at Carvana as an Associate Director - Customer Experience, overseeing omnichannel customer service functions. From 2017 to 2021, Patrick worked at ADP, where they held various roles, including Director of Customer Success - National Accounts, Senior Implementation Manager, Implementation Manager, and Project Manager. Patrick J. also has experience as a Marketing Consultant at Lane Brothers & Company, Inc., Director of Marketing & International Strategic Partnerships at BSI Capital Group, and Consultant as a Private Business Consultant. Finally, Patrick started their career at Nationwide Financial, where they held the positions of Client Relationship Manager and Financial Service Representative. Throughout their career, Patrick has demonstrated leadership skills, implemented customer success strategies, and achieved notable accomplishments such as improving NPS scores and increasing referrals.
Patrick J. Moggridge holds a Master of Business Administration (MBA) degree in International Business from the Thunderbird School of Global Management. Patrick J. also obtained a second MBA in Latin American Management from Tecnológico de Monterrey. Prior to their graduate studies, Moggridge earned a Bachelor of Science (B.S.) degree in Business Communications from the University of Idaho. Additionally, they have obtained several certifications including Human Capital Strategist (HCS) from the Human Capital Institute (HCI), Adwords and Bing Ads certifications from Google and Microsoft respectively. Moggridge is also a certified Rescue Diver and holds an Advanced Open Water Diver certification from PADI.
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