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Nancy Oliveira is an experienced professional with over three decades in customer support, management, and recruitment. Currently serving as the Director of Global Customer Support at Infor since May 2011, Nancy has previously held positions such as Manager of Customer Support and Corporate Recruiter at e-Dialog. Additional roles include Program Development Volunteer at the Women's Business Center and Consultant at Wireless Analytics, LLC. Prior experience encompasses a decade as Director of Services at Newmarket International and managerial roles at Digital Equipment Corporation and Tau-tron. Nancy began their career as an Analyst at Raytheon Missile Systems. Nancy holds a Bachelor of Science in Management Information Systems from the University of Massachusetts Lowell.