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Suraj Das is a seasoned technical support professional with extensive experience in various IT roles. Currently serving as a Senior Technical Support Engineer at Infoneo Technologies Private Limited since August 2021, Suraj provides technical assistance through calls, chats, and emails while facilitating team communication via Slack and strategic planning using Monday. Prior experience includes serving as an Assistant Engineer IT at Premier Polyfilm Ltd, where responsibilities encompassed user administration, network management, and disaster recovery plan implementation. Suraj also held positions at Wipro BPS as a Technical Consultant, at Progressive Infotech Pvt. Ltd. as a Senior Engineer Deskside, and at Soma New Town Pvt. Ltd. and RTC Restaurants (I) LTD as an IT Assistant, showcasing a strong foundation in technical support, troubleshooting, and system administration. Suraj holds a Bachelor of Arts in Information Technology from Delhi University.