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Marco Laura is an experienced IT professional with a diverse background in business operations and technical consulting. Currently serving as a Business Operations Specialist at InfoCert since July 2014, Marco provides third-level support for application and system issues for enterprise clients. Previous roles include IT Consultant at Studium Cartello, where responsibilities included technical assistance and video conferencing management, and IT Consultant at e-Ric s.a.s., focusing on Windows environment support, network configuration, and web development. Marco also has experience as a Java Software Developer at Accenture, working on back-office systems for derivatives management. Educational qualifications include a degree in Computer Science from Università degli Studi di Milano and a scientific high school diploma with a linguistic specialization from Liceo Scientifico Bachelet.