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Katerina Koukourava is a User Experience Executive at Info Quest Technologies since April 2021, specializing in eCommerce project management and journey flow optimization. Prior experience includes serving as an E-Business Operation Specialist at Dixons South East Europe, where project planning and performance monitoring were key responsibilities, and as an E-Commerce Specialist at OTE Group of Companies, where Katerina focused on customer-centric design and UAT testing. Educational qualifications include a Bachelor's degree in Digital Media & Communication from the Technological Educational Institute of Western Macedonia and currently pursuing an Executive MBA at Alba Graduate Business School.