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Carlos Eduardo De Vasconcellos is a seasoned professional in client management and customer service, with a career spanning over a decade. Currently serving as a Client Team Leader at Influx since June 2020, Carlos oversees a portfolio of clients, ensuring service delivery objectives are met through performance analysis and problem resolution. Previous roles include Acting Client Team Leader and Customer Service Agent at Influx, a Junior Import Analyst at URS Global, and a Customer Service Representative at National Oilwell Varco. Carlos has also held administrative positions as a Trilingual Administrative Assistant at SanTec Filtros e Vedações LTDA and Multirio Comércio de Filtros e Vedações. Carlos holds an Associate of Arts and Sciences degree from Westchester College and a Customer Service certificate from Dale Carnegie Training.